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    • About Us
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      • Screen Printing
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      • Embroidery FAQ
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  • Home
  • About Us
  • Services
    • Screen Printing
    • Embroidery
    • Direct To Film
  • Resources
    • Embroidery FAQ
    • Weekly Newsletter
    • Terms and Conditions
    • Privacy Policy

Custom Embroidery FAQ Everything you need to know

Please reach us at sales@brokenarrowgraphics.com if you cannot find an answer to your question.

 

We can embroider most garments and accessories, including:

  • Hats (trucker, dad hats, snapbacks, Richardson 112s)
  • Polos and button-downs
  • Hoodies, sweatshirts, and jackets
  • Bags, backpacks, and duffel bags
  • Towels and blankets
  • Beanies

If you're unsure about an item, send us a picture and we’ll confirm.


We have no set minimums.


 

Pricing depends on several factors:

  • Stitch count (how detailed your design is)
  • Total quantity of garments
  • Type of garment (hats, polos, jackets, etc.)

General guidelines:

  • Left chest or hat logo: $8–$15 per piece
  • Larger or full-back embroidery: $18–$40+ per piece

We’ll provide a custom quote for your specific project.


 

Stitch count is the total number of stitches in your design. More stitches mean more time on the machine and more thread, which affects the price.

Simple logos are usually around 5,000–10,000 stitches. Highly detailed or large designs can run 20,000–40,000+ stitches.

We calculate stitch count when we digitize your artwork.


 

Yes. Digitizing converts your artwork into a file our embroidery machines can read.

  • Standard designs: typically $15–$45
  • Large or very detailed designs: $50+

Once your design is digitized, we keep it on file, and you won’t pay the digitizing fee again for that same design.


 

For best results, please send:

  • Vector files (AI, EPS, PDF), or
  • High-resolution PNG/JPG at 300 DPI or higher

If you don’t have print-ready artwork, we can often help clean up or recreate your design.


 

Common embroidery sizes:

  • Left chest or hat front: 3–4 inches wide
  • Sleeve embroidery: 1–2 inches tall
  • Full back designs: 10–12 inches wide

Some hat styles have height limitations; we’ll review your design and recommend the best size.


 

Absolutely. We specialize in hat embroidery, including structured and unstructured hats, truckers, snapbacks, dad hats, and beanies.

We can also add side and back embroidery for numbers, flags, or additional logos.


 

Typical turnaround is 5–10 business days after artwork approval and payment.

Rush options may be available depending on our production schedule. Let us know your deadline when you request a quote.


 

Yes. We run a sample sew-out to confirm that your design looks good in thread before full production.


We’ll typically send a photo of the sew-out for approval. Physical samples can be arranged if needed.


 

We stock a wide range of professional embroidery threads, including standard colors, earth tones, military tones, neons, and metallics.


If you have specific brand colors or Pantone values, we’ll match them as closely as possible.


 

Yes. We can personalize items with names, titles, and player numbers.

Personalization is typically an additional $5–$10 per item, depending on placement and stitch count.


 

We can embroider customer-supplied items with a signed waiver. Because we don’t control the garment quality or construction, embroidery on customer-supplied items is done at your own risk.


If a garment is damaged during production, we are not able to replace it, but we do everything possible to prevent issues.


 

Yes. As long as we’re using the same embroidered design, you can mix sizes, colors, and even different garment styles in a single order.


 

To get started, send us:

  • Your artwork or logo
  • The type of garment(s) you want
  • Quantities, sizes, and colors
  • Your deadline or in-hand date

We’ll follow up with a quote and a digital mockup for approval before we begin production.


 

We accept common payment methods such as cash, major credit/debit cards, and online invoices or payment links.

A deposit may be required on larger orders, with the balance due at pickup or prior to shipping.


Yes. Once your design is digitized, we store it for future use. This makes reorders faster and more affordable because there’s no additional digitizing fee for the same design. 


 Absolutely. We regularly work with schools, churches, nonprofits, small businesses, trades, and teams.


Tell us who the garments are for and how they’ll be used (workwear, spirit wear, fundraising, etc.), and we’ll recommend the best options.



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