Last Updated  November 2025

Broken Arrow Graphics (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase from our merch store, or interact with us online.

By using our website, you consent to the practices outlined in this policy.

When you interact with our website or make a purchase, we may collect:

• Name
• Email address 
• Phone number 
• Billing and shipping address 
• Order details 
• Payment information (processed securely through third-party payment processors; we do not store full credit card numbers)
   

When you visit our website, our system may automatically collect:

• IP address 
• Browser type 
• Device information 
• Pages viewed 
• Time spent on the site 
• Referring website
  Cookies and tracking technologies (see Section 7)
   

If you contact us through email, forms, or social media, we may store:

• Your message 
• Attachments 
• Email address and contact details
   

We use collected information to:

• Process and fulfill orders 
• Provide order confirmations and shipping updates 
• Respond to customer inquiries 
• Improve our website and customer experience 
• Manage your account (if applicable) 
• Send marketing emails, promotions, or updates (you can opt out anytime) 
• Prevent fraudulent transactions 
• Comply with legal obligations
   

We do not sell or rent your personal data.

We may share information with:

Trusted third-party vendors that help us operate our business, such as:

• Payment processors 
• Shipping carriers 
• Website hosting platforms 
• Email marketing platforms 
• Customer service tools
   

These providers only receive the information needed to perform their services.

We may disclose your information if required by law, regulation, or legal process, including:

• Government requests 
• Fraud investigations 
• Protection of rights, property, or safety
   

Payments made through our merch store are processed securely by third-party payment gateways (such as Stripe, PayPal, or GoDaddy Payments).

• Broken Arrow Graphics does not store or have access to full credit card numbers. 
• All payment data is encrypted and handled according to PCI-DSS security standards.
   

We retain your information only as long as necessary for:

• Completing purchases 
• Providing customer service 
• Meeting legal, tax, or accounting requirements
   

You may request deletion of your data (see Section 10).

We use industry-standard security measures to protect your data, including:

• SSL encryption 
• Secure servers 
• Limited access to personal information 
• Regular security monitoring
   

However, no system is 100% secure. We cannot guarantee absolute security.

Our website may use cookies and similar technologies to:

• Improve site performance 
• Personalize your experience 
• Analyze website traffic 
• Track shopping cart activity
   

You can disable cookies in your browser settings, but doing so may affect website functionality.

Our website may contain links to third-party sites.
We are not responsible for the privacy practices, content, or security of these external websites. We encourage you to review their policies before providing any personal information.

We do not knowingly collect or solicit personal information from children under 13.
If we become aware that such data has been collected, we will delete it promptly.

Depending on your location, you may have rights such as:

• Access to the personal information we hold 
• Request corrections 
• Request deletion 
• Opt out of marketing communications 
• Request a copy of your data
   

To exercise any of these rights, contact us at:

Broken Arrow Graphics

501 Howell Ave
Devine, Texas 78016

📧 admin@brokenarrowgraphics.com

11. Email Communications

By subscribing, purchasing, or contacting us, you may receive:

• Order updates 
• Promotional offers 
• New product announcements
   

You may opt out at any time by clicking “unsubscribe” or contacting us directly.

We may update this Privacy Policy from time to time.
Updates will be posted on this page with the Last Updated date changed accordingly.

Continued use of our website constitutes acceptance of these changes.

If you have questions about this Privacy Policy or your personal information, contact us at:

Broken Arrow Graphics

501 Howell Ave
Devine, Texas 78016

📧 admin@brokenarrowgraphics.com